Why Are You Making It So Difficult? NYC Cash Aid Applicants Face Denial Surge
City Limits
“It's more accessible, people don't have to leave their home,” said Charisma White of the Safety Net Project at the Urban Justice Center, a benefits recipient who helped push for 2019 legislation requiring quarterly reports on application denials. “But if you're going to use that service, you have to make sure it's working at top notch standards.”