Culture of Deterrence: Voices of NYC Public Assistance Recipients
This report contains the results of over 130 surveys submitted by New York City Human Resources Administration (HRA) clients. Culture of Deterrence systematically documents HRA's failure to properly deliver vital safety net benefits and proposes a series of sensible policies designed to immediately improve the situation. The report dominated headlines in The Daily News, on WNYC, and across a host of other media outlets.